0. Definitions
For the purpose of this Privacy Policy, "Company" refers to Arbicsx Capital LLC, a company located at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming, USA, which provides and operates the platform and related services.
CAISY PROP LIMITED may provide technology, infrastructure, or branding support in connection with the platform.
1. Data Controller
The data controller responsible for the processing of your personal data is Arbicsx Capital LLC, located at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming, USA.
2. Data We Collect
- Account data: name, email address, country of residence, password (hashed).
- Verification data: identity documents, proof of address (where required by KYC).
- Payment data: processed by our payment providers; we receive only transaction metadata.
- Technical data: IP address, browser type, device identifiers, timestamps.
- Usage data: pages visited, trading activity within the simulator, support interactions.
3. Purpose of Processing
- Providing and maintaining the simulated evaluation Platform.
- Processing payments and issuing receipts.
- Complying with KYC, AML and other legal obligations.
- Preventing fraud, abuse and security incidents.
- Communicating service updates, support responses and (with consent) marketing.
4. Cookies
We use cookies and similar technologies for authentication, security, analytics and performance measurement. Please refer to our separate Cookie Policy for details.
5. Data Storage and Protection
Personal data is stored on secure servers operated by reputable cloud providers. We apply industry-standard technical and organisational measures (encryption in transit, access controls, monitoring) to protect your data against unauthorised access, loss or alteration.
6. Third-Party Services
We may share data with trusted third parties strictly as needed to operate the service:
- Payment processors (for transaction handling).
- KYC/AML verification providers.
- Cloud hosting and infrastructure providers.
- Analytics providers (in aggregated/anonymised form where possible).
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data ("right to be forgotten").
- Restrict or object to certain processing activities.
- Request portability of your data.
- Withdraw consent at any time, where processing is based on consent.
8. Data Retention
We retain personal data only as long as necessary to provide our services and to comply with legal, accounting and reporting obligations. KYC and transaction records may be retained for up to seven (7) years where required by law.
9. Contact
To exercise any of your rights or for privacy-related questions, please contact Arbicsx Capital LLC through the support channels available on the Platform.